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Booking & cancellation policy
A £25.00 deposit is taken at time of booking.
Here’s the information on my booking fee policy All appointments require a £25 booking fee which is fully redeemable against treatment, or refundable if treatment does not proceed. Please read below for full details. 1. Complimentary Consultation All initial consultations at Luré Aesthetic Clinic are complimentary. Your consultation is an opportunity to discuss your aesthetic goals, explore suitable treatment options, review your medical history, assess your suitability for treatment and prescribe the appropriate treatment. During your appointment, you will have the opportunity to ask questions and receive information about proposed treatments, including expected results, potential risks, possible side effects and aftercare. There is no obligation to proceed with any treatment following your consultation. 2. £25 Booking Fee A £25 booking fee is required at the time of booking to secure your appointment. Although the consultation itself is free of charge, the deposit reserves dedicated appointment time for you and covers the cost of the prescriber who will prescribe the treatment required. If treatment proceeds: Your £25 booking fee will be deducted from the cost of your chosen treatment. If you decide not to proceed: If you choose not to have treatment following your consultation, your £25 booking fee will be refunded in full. If treatment is not clinically suitable: If, following your consultation, it is determined that treatment is not appropriate or suitable for you, your booking fee will be refunded in full. 3. Cancellation Policy We understand that circumstances can change. However, appointment time is reserved specifically for each client. Our cancellation policy is as follows: More than 24 hours notice: If you cancel your consultation more than 24 hours before your scheduled appointment, your £25 booking fee will be refunded in full. Less than 24 hours notice: If you cancel within 24 hours of your scheduled appointment, your £25 booking fee will be non-refundable. Failure to attend (no-show): If you fail to attend your scheduled consultation without providing prior notice, your £25 booking fee will be non-refundable. If you need to rearrange your appointment, please contact Luré Aesthetic Clinic as soon as possible. Any rescheduling arrangements will be subject to the clinics agreement. 4. Clinic Cancellations In the unlikely event that Luré Aesthetic Clinic needs to cancel your consultation, you will be offered the opportunity to rearrange your appointment or receive a full refund of your booking fee.
- Cancel within 1 day of your appointment — 100% charge applies
