Your own loyalty programme,
without the spreadsheets.
Turn rewards on in a couple of clicks. You set the offers, the values and the rules — MODO tracks referrals, awards points, redeems credit and shows you what's working.
Retention and referrals, on autopilot.
A returning patient is worth far more than a first-time visitor — and a referred patient books faster, trusts you sooner and stays longer.
Loyalty members return more often than one-off bookers.
Referrals reward only when a real appointment completes.
You choose the offer, the value and the rules — always optional.
Design the programme, MODO runs it.
Everything lives in Dashboard → Rewards. Switch each piece on independently.
Referral offers
Set the reward for the referrer and the friend independently — £ off, % off, credit or points. Every patient gets their own code automatically.
Loyalty points
Points per £ spent, per booking, or per treatment category. Points show in each patient's rewards tab and convert to credit at the rate you set.
Reward tiers
Publish a catalogue — 500 points for a free add-on, 1,000 for an upgrade. Patients redeem the moment they hit the threshold.
Rules that fit your clinic
Stacking with promos, minimum spend, first-appointment-only, category exclusions and expiry — all optional, all controlled by you.
Automatic payouts
Referral rewards post the moment your patient's first paid appointment finishes. No forms, no chasing, no manual credits.
Analytics that matter
See who's referring, which offers convert, redemption rates and how much revenue the programme is actually generating.
Three steps to launch.
Choose whether to run referrals, loyalty, tiers — or all three. Set the values in pounds or points.
Switch the public rewards banner on your MODO booking page so new patients see the incentive.
Track sign-ups, redemptions and revenue from the Rewards analytics tab. Change the values any time.
Rewards are optional — pause the programme, change the values or hide it from your public page without affecting past bookings or existing balances.
Ready to grow the programme?
Sign in to your MODO dashboard and open Rewards — you'll be live before your next appointment.