Built for practitioners
Your own referral & loyalty programme — without the spreadsheets.
Turn on rewards in a couple of clicks. You set the offers, the values and the rules — MODO tracks referrals, awards points, redeems credit and shows you what's working.
Referrals
Loyalty points
Reward tiers
Full analytics
Why practitioners run rewards
Retention and referrals, on autopilot
A returning patient is worth far more than a first-time visitor — and a referred patient books faster, trusts you sooner and stays longer. Rewards give you a repeatable way to grow both.
3×
More likely to rebook
Patients enrolled in a loyalty programme return significantly more often than one-off bookers.
↓ CAC
Cheaper than ads
Referrals are your lowest-cost, highest-trust channel. Pay only when a real appointment completes.
100%
Yours to control
You choose the offer, the value, the rules and whether it shows on your public page.
Set-up in minutes
Design the programme, MODO runs it
Everything lives in Dashboard → Rewards. Toggle each piece on independently.
Referral offers
Set the reward for the referrer and the friend independently — £ off, % off, credit or points. Every patient gets their own 6-char code automatically.
Loyalty points
Choose points per £ spent, per booking, or per treatment category. Points show in each patient's rewards tab and convert to credit at the rate you set.
Reward tiers
Publish a catalogue — e.g. 500 pts = a free add-on, 1,000 pts = an upgrade. Patients redeem the moment they hit the threshold.
Rules that fit your clinic
Stacking with promos, minimum spend, first-appointment-only, category exclusions and expiry — all optional, all controlled by you.
Automatic payouts
Referral rewards post the moment your patient's first paid appointment finishes. No forms, no chasing, no manual credits.
Analytics that matter
See who's referring, which offers convert, redemption rates and how much revenue the programme is actually generating.
Get live in 5 minutes
Three steps to launch
1
Pick your offers
Choose whether to run referrals, loyalty, tiers — or all three. Set the values in £ or points.
2
Publish to your page
Toggle the public rewards banner on your MODO booking page so new patients see the incentive.
3
Watch it work
Track sign-ups, redemptions and revenue from the Rewards analytics tab. Tweak values anytime.
Rewards are optional — turn them off any time.
Pause the programme, change the values or hide it from your public page without affecting past bookings or existing balances.